Average store rating: 9 - Excellent
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Customer service is excellent-cheaper buying from here than other reputable online dealers - I.e. Amazon.
Kirsteen | 09/06/2025 08:04:18
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Happy with the price and the item but not as many comms as I'm used to.
Summer | 08/06/2025 09:58:22
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Excellent service.
Tess | 03/06/2025 21:39:11
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Product was low in stock so weren’t able to satisfy my full request , however, I was informed and reimbursed immediately for the 1 that was short. Excellent customer service.
Ewan | 03/06/2025 07:13:03
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Arrived on time and in perfect condition a new model and not as robust as the previous model easy to use and good value for money
Barry | 29/05/2025 10:47:48
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All best ,sorted ???? t stars fully recommended
salma | 28/05/2025 07:26:17
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I did not need Customer Service
Roland | 27/05/2025 07:15:04
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didn't use the customer service
Olga | 26/05/2025 08:49:46
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..
Jessica | 20/05/2025 11:13:57
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Bastante fácil de hacer el pedido no tuve ningún problema
Jomy | 20/05/2025 07:10:59
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good service
Jadwiga | 18/05/2025 16:59:47
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Good communication
Eliot | 18/05/2025 15:48:01
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Royal Mail : My order was delivered to me earlier than expected
Anastasia | 06/05/2025 11:16:28
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Royal Mail : Fab!
Danielle | 29/04/2025 08:44:20
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Royal Mail : Good
Hoda | 28/04/2025 17:00:36
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Royal Mail : Arrived on the day specified, able to track all the way. Great service.
Mary | 27/04/2025 12:47:52
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Royal Mail : Very good
Martyn | 27/04/2025 10:01:10
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Royal Mail : well tracked.
Marcus | 24/04/2025 11:41:33
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Royal Mail : Spot on super quick delivery
Lesley | 21/04/2025 08:49:14
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Royal Mail : I received my package on time and in good condition.
Lourdes | 16/04/2025 07:53:59
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Royal Mail : No problems with delivery, speedy and timely as advertised
Clara | 08/04/2025 13:12:28
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Royal Mail : Left in my greenhouse as instructed.
Madge | 02/04/2025 08:33:30
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Royal Mail : Easy to buy on the website, Quick delivery with tracking, Strong packing avoiding any transit damages. Will be ordering again
Moin K | 30/03/2025 10:23:44
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Royal Mail : Delivered on time
Ms S | 27/03/2025 12:12:09
Description
How to use
A special cream for delicate hair.
The dermocapillary permanent colouring acts in 3 steps:
1.-Treats fine and delicate hair.
Formula dermatologically developed to respect the hair and scalp. Does not contain potentially irritating ingredients such as:
AMMONIA PARAFFIN PARAFFINS PARABENS HEAVY METALS
SILICONES RESORCINOL SLS
Fine and delicate hair is regenerated thanks to the supply of vitamins, amino acids, trace elements and provitamins from purified cotton that promote the growth of strong and healthy hair.
2.- Hair 3 times stronger.
Its exclusive protein complex reconstructs the hair fibre from the inside while the allantoin and panthenol present in the serum moisturise, soften and prevent the appearance of split ends.
3.- Intense colour 100% coverage.
High-intensity pure micropigments provide brilliant, long-lasting colour.
The HCE colour enhancer accelerates the speed of colour development, increasing the colour's resistance to washing and providing vivid, intense colour for longer.
Directions for use
Before starting the colouring process and in order to obtain perfect results, read the instruction leaflet carefully and carry out the sensitivity test.
Before starting the colouring process, it is recommended to place a towel or a layer of plastic over the shoulders.
A. - Preparation of the mixture: Pour the colouring cream into the colour developer container and shake.
Apply the starting mixture on the roots and separate the hair strand by the strand with the help of the applicator bottle.
B. - Massage the hair to spread the mixture evenly. An optimal result depends to a large extent on this step. It is recommended that the entire mixture is used even if you have short hair.
C - With the hair already coloured, apply the dye from the roots and leave on for 20 minutes. After waiting 20 minutes apply the rest and leave on for 10 minutes. TOTAL APPLICATION TIME: 30 minutes (In this case, always mix in a separate container, never in the applicator bottle). On natural hair, apply the mixture all over the head and leave on for 30 minutes.
D. - Rinse with plenty of lukewarm water, until the water is clear. After this wash the hair with a shampoo and rinse fixative again.
E.- Finish the colouring process by applying the regenerating mask. Leave it on for 2 minutes and rinse the hair again.
F.- Spray the hair with the Redensifying Serum to finish the process and protect it from external aggressions, leaving it shiny and soft. Use 2 or 3 times a week between colouring processes.
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Product features:
- Hair: Style
Product Reference: #263711
Directions for Use:
1. Sensitivity Test: Before your first application, perform a sensitivity test 48 hours prior to colouring. Apply a small amount of the mixture to the inside of your elbow and leave it uncovered for 45 minutes. Rinse thoroughly. If no irritation occurs within 48 hours, you may proceed with the full application.
2. Preparation: Protect your clothing by covering your shoulders with a towel or plastic cape. Pour the entire contents of the Colour Cream tube into the Colour Developer bottle. Close the bottle securely and shake vigorously until the mixture is completely blended.
3. Application (Root Touch-Up): If you are touching up roots, apply the mixture to your roots first. Separate your hair into sections using the applicator bottle tip. Massage the mixture into your roots to ensure even coverage. Leave on for 20 minutes.
4. Application (Root Touch-Up Continued): After 20 minutes, apply the remaining mixture to the rest of your hair. Massage through to the ends. Leave on for an additional 10 minutes. Total application time for root touch-ups: 30 minutes.
5. Application (Full Colour): If colouring your entire head for the first time, apply the mixture evenly throughout your hair, starting at the roots and working towards the ends. Massage thoroughly to ensure complete coverage. Leave on for 30 minutes.
6. Rinsing: After the designated application time, rinse your hair thoroughly with lukewarm water until the water runs clear.
7. Washing & Conditioning: Wash your hair with a colour-safe shampoo and conditioner. Rinse thoroughly.
8. Regenerating Mask: Apply the Regenerating Mask to your hair. Leave on for 2 minutes, then rinse thoroughly.
9. Redensifying Serum: Apply the Redensifying Serum to damp or dry hair. Do not rinse.
Recommended Frequency:
Touch up roots as needed, typically every 4-6 weeks depending on hair growth. For full colour application, repeat every 6-8 weeks or as desired.
Additional Tips:
Always perform a sensitivity test before each application, even if you have used the product before.
For optimal results, use the entire mixture even if you have short hair.
Use gloves provided in the kit to protect your hands during the application process.
Avoid contact with eyes. If contact occurs, rinse immediately with plenty of water.
Store the product in a cool, dry place away from direct sunlight.
Use the Redensifying Serum 2-3 times a week between colourings to maintain healthy, shiny hair and protect it from external aggressions.