Average store rating: 9 - Excellent
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Customer service is excellent-cheaper buying from here than other reputable online dealers - I.e. Amazon.
Kirsteen | 09/06/2025 08:04:18
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Happy with the price and the item but not as many comms as I'm used to.
Summer | 08/06/2025 09:58:22
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Excellent service.
Tess | 03/06/2025 21:39:11
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Product was low in stock so weren’t able to satisfy my full request , however, I was informed and reimbursed immediately for the 1 that was short. Excellent customer service.
Ewan | 03/06/2025 07:13:03
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Arrived on time and in perfect condition a new model and not as robust as the previous model easy to use and good value for money
Barry | 29/05/2025 10:47:48
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All best ,sorted ???? t stars fully recommended
salma | 28/05/2025 07:26:17
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I did not need Customer Service
Roland | 27/05/2025 07:15:04
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didn't use the customer service
Olga | 26/05/2025 08:49:46
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..
Jessica | 20/05/2025 11:13:57
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Bastante fácil de hacer el pedido no tuve ningún problema
Jomy | 20/05/2025 07:10:59
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good service
Jadwiga | 18/05/2025 16:59:47
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Good communication
Eliot | 18/05/2025 15:48:01
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Royal Mail : My order was delivered to me earlier than expected
Anastasia | 06/05/2025 11:16:28
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Royal Mail : Fab!
Danielle | 29/04/2025 08:44:20
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Royal Mail : Good
Hoda | 28/04/2025 17:00:36
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Royal Mail : Arrived on the day specified, able to track all the way. Great service.
Mary | 27/04/2025 12:47:52
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Royal Mail : Very good
Martyn | 27/04/2025 10:01:10
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Royal Mail : well tracked.
Marcus | 24/04/2025 11:41:33
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Royal Mail : Spot on super quick delivery
Lesley | 21/04/2025 08:49:14
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Royal Mail : I received my package on time and in good condition.
Lourdes | 16/04/2025 07:53:59
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Royal Mail : No problems with delivery, speedy and timely as advertised
Clara | 08/04/2025 13:12:28
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Royal Mail : Left in my greenhouse as instructed.
Madge | 02/04/2025 08:33:30
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Royal Mail : Easy to buy on the website, Quick delivery with tracking, Strong packing avoiding any transit damages. Will be ordering again
Moin K | 30/03/2025 10:23:44
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Royal Mail : Delivered on time
Ms S | 27/03/2025 12:12:09
Description
How to use
It is an instant cooling bag that cools itself. It is ideal for use on sprains, strains and contusions. It is very practical, as it cools itself and produces an immediate effect.
Dermaplast Active Instant Ice Instant Cold Pack 15x25 cm is indicated for first aid situations, therapies and sports injuries.
Shop Online Dermaplast Active Instant Cold Pack at best price.
Product features:
- HEALTH: Muscle/Joint Care
Product Reference: #299488
Directions for Use: 1. Locate the activation point within the pouch by feeling for the inner water pouch. 2. Firmly squeeze the activation point to break the inner water pouch. 3. Shake the cold pack vigorously for several seconds to mix the contents thoroughly. 4. Apply the cold pack to the affected area. 5. If necessary, wrap the cold pack with a thin cloth to protect the skin from excessive cold.
Recommended Frequency: Apply the cold pack for 15-20 minutes at a time. Repeat application as needed, allowing at least 2 hours between applications. Do not use the cold pack for more than 3-4 times per day. Consult a healthcare professional if pain persists.
Additional Tips: 1. Do not freeze the cold pack as this may damage the product and render it unusable. 2. For single use only. Discard after use. 3. Do not apply to broken skin or open wounds. 4. If redness, burning, or numbness occurs, discontinue use immediately and consult a healthcare professional. 5. Keep out of reach of children. 6. Store in a cool, dry place away from direct sunlight and heat.