Average store rating: 9 - Excellent
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Customer service is excellent-cheaper buying from here than other reputable online dealers - I.e. Amazon.
Kirsteen | 09/06/2025 08:04:18
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Happy with the price and the item but not as many comms as I'm used to.
Summer | 08/06/2025 09:58:22
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Excellent service.
Tess | 03/06/2025 21:39:11
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Product was low in stock so weren’t able to satisfy my full request , however, I was informed and reimbursed immediately for the 1 that was short. Excellent customer service.
Ewan | 03/06/2025 07:13:03
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Arrived on time and in perfect condition a new model and not as robust as the previous model easy to use and good value for money
Barry | 29/05/2025 10:47:48
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All best ,sorted ???? t stars fully recommended
salma | 28/05/2025 07:26:17
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I did not need Customer Service
Roland | 27/05/2025 07:15:04
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didn't use the customer service
Olga | 26/05/2025 08:49:46
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..
Jessica | 20/05/2025 11:13:57
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Bastante fácil de hacer el pedido no tuve ningún problema
Jomy | 20/05/2025 07:10:59
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good service
Jadwiga | 18/05/2025 16:59:47
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Good communication
Eliot | 18/05/2025 15:48:01
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Royal Mail : My order was delivered to me earlier than expected
Anastasia | 06/05/2025 11:16:28
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Royal Mail : Fab!
Danielle | 29/04/2025 08:44:20
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Royal Mail : Good
Hoda | 28/04/2025 17:00:36
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Royal Mail : Arrived on the day specified, able to track all the way. Great service.
Mary | 27/04/2025 12:47:52
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Royal Mail : Very good
Martyn | 27/04/2025 10:01:10
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Royal Mail : well tracked.
Marcus | 24/04/2025 11:41:33
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Royal Mail : Spot on super quick delivery
Lesley | 21/04/2025 08:49:14
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Royal Mail : I received my package on time and in good condition.
Lourdes | 16/04/2025 07:53:59
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Royal Mail : No problems with delivery, speedy and timely as advertised
Clara | 08/04/2025 13:12:28
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Royal Mail : Left in my greenhouse as instructed.
Madge | 02/04/2025 08:33:30
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Royal Mail : Easy to buy on the website, Quick delivery with tracking, Strong packing avoiding any transit damages. Will be ordering again
Moin K | 30/03/2025 10:23:44
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Royal Mail : Delivered on time
Ms S | 27/03/2025 12:12:09
Description
How to use
Made from a high-quality hypoallergenic polymer, ensuring it is safe and comfortable for your dog. It also has an ergonomic safety buckle for a perfect fit. It is suitable for puppies over 3 months old.
Remember to replace the collar every three months or sooner if you notice a reinfestation of parasites, to ensure continued protection.
Instructions for use
Place the collar on the animal's neck so that two fingers can pass underneath. Cut off the excess part of the collar. Replace the collar after 3 months of use or in case of reinfestation of parasites.
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Product features:
- HEALTH: Veterinary
Product Reference: #376538
How to Use: 1. Remove the collar from its packaging. 2. Place the collar around your dog's neck, ensuring you can comfortably fit two fingers between the collar and your dog's skin. 3. Fasten the collar using the ergonomic safety buckle. 4. Cut off any excess length of the collar, leaving a small tail beyond the buckle. 5. Wash your hands thoroughly after handling the collar.
Recommended Frequency: Replace the collar every three months or sooner if you notice signs of reinfestation with parasites such as fleas, ticks, or lice. This ensures continuous protection for your dog.
Additional Tips: 1. Monitor your dog regularly for any signs of skin irritation. While the collar is hypoallergenic, some dogs may have individual sensitivities. 2. If your dog swims frequently, the effectiveness of the collar may be reduced. Consider supplemental parasite prevention methods in these cases. 3. Store the collar in a cool, dry place away from direct sunlight and out of reach of children and other animals. 4. If your dog experiences any unusual symptoms after wearing the collar, consult your veterinarian immediately. 5. This collar is suitable for puppies over 3 months old. Do not use on younger puppies. 6. For optimal protection against canine leishmaniasis, ensure the collar is worn consistently, especially during peak mosquito and sandfly seasons. 7. Do not allow children to play with the collar or put it in their mouths. 8. Dispose of the used collar responsibly according to local regulations.